STORE POLICY
Customer Care
At Maison Coco, we prioritize your satisfaction and aim to provide exceptional service, whether you're booking a photoshoot or purchasing a kimono from our online store.
Kimono Photoshoots: If you have any special requests, accessibility needs, or questions about your session, feel free to contact us before booking. We are committed to making your photoshoot a memorable experience.
Online Kimono Store: For inquiries about sizing, condition, or specific details regarding our second-hand kimonos, please contact us before purchasing. We carefully inspect all items, but minor imperfections may be present due to their vintage nature.
For any concerns, feedback, or assistance, reach out to us at . We typically respond within 24-48 hours.
Wholesale Inquiries
Are you interested in stocking our second-hand kimonos and accessories in your store or collaborating on a bulk order ? We'd love to hear from you !
For wholesale inquiries, please contact us directly at coconokimono@gmail.com with details about your business and the types of kimonos you're interested in. We'll get back to you with pricing, availability, and collaboration opportunities.
Privacy & Safety
Your privacy is important to us.
Personal Information: We collect only the information necessary to process your orders and bookings. This includes your name, contact details, and payment information. We do not share, sell, or distribute your personal data to third parties.
Data Security: All transactions are processed through secure, encrypted payment gateways. We take the utmost care to ensure your information remains confidential.
Photography Consent: For kimono photoshoots, we will request your permission if we wish to use any of your photos for promotional purposes. Your privacy and comfort are our top priorities.
Payment Methods
- Credit / Debit Cards
- PAYPAL